Best of Web

'Comcast call from hell' goes viral

Comcast company logo

Ryan Block of San Francisco did something many only dream of doing. He recorded a customer service phone call with his cable provider asking to cancel — then he posted it to the internet and

Best of Web

How to avoid Comcast's notorious retention reps

NEW YORK — Comcast says it’s “embarrassed” by the recording of a customer service rep desperately refusing to cancel a subscriber’s


Best of Web

'Comcast call from hell' goes viral

Ryan Block of San Francisco did something many only dream of doing. He recorded a customer service phone call with his cable provider asking to cancel —


Courts

Defendant in Ogden theft case: I believe I am God

OGDEN -- A routine plea hearing over a convenience store theft took an unforeseen turn Monday when the defendant delicately explained to the judge he believes he is


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