LAS VEGAS -- Federal crash investigators and a local recovery team expect to retrieve five bodies Thursday from a remote canyon near Lake Mead where a tour helicopter crashed during a sightseeing flight over the Las Vegas Strip and Hoover Dam.
The National Transportation Safety Board said Thursday that a 12-member team was sent to Las Vegas to investigate following the crash just before 5 p.m. Wednesday of the chopper operated by Sundance Helicopters in Las Vegas.
The pilot and four tourists were killed, though authorities have not yet released information about the identities of the victims.
The initial report was that the copter crashed into a mountainside, but TV news video showed it went down in a canyon.
Witnesses told authorities they heard the crash and saw smoke about four miles west of the edge of the Colorado River reservoir some 30 miles from the Las Vegas Strip, said National Park Service spokesman Andrew Munoz.
He said a Las Vegas police search and rescue team reached the scene by helicopter and confirmed that all five people on board were dead.
The remote crash site in the River Mountains surrounding Lake Mead, about 30 miles from the Las Vegas Strip, is not accessible by road, which slowed down the initial rescue and later prompted officials to delay any recovery and investigation until early Thursday morning.
A park ranger rode in a four-wheel-drive truck to the crash site late Wednesday to protect the bodies and debris until the investigation resumes, Munoz said.
A spokesman at Sundance Helicopters told The Associated Press that the helicopter had been giving a local tour when it suddenly disappeared. He didn't give his name and declined to answer further questions.
Sundance Helicopters' website promotes only one local tour that flies over Lake Mead. The 30-minute "Twilight City Tour" spans downtown Las Vegas, the Hoover Dam and the Las Vegas Strip. Packages start at $210 per person.
"Fly in a state of the art luxury air-conditioned 6 passenger jet helicopter," the website says.
Federal Aviation Administration spokesman Ian Gregor said the helicopter was an AS-350, which can hold up to six passengers and is often used for air tours. FAA records state the aircraft was built in 1989.
It's unclear what might have triggered the crash. The weather was mostly clear near Lake Mead on Wednesday, with a low temperature around 29 and winds around 5 mph. Munoz said there were no notable conditions that might have caused the accident.
State records show Sundance Helicopters has been in business since 1985. The company offers daily tours to the Grand Canyon and its website boasts a 23-helicopter fleet serving more than 160,000 passengers annually.
Sundance Helicopters has had previous accidents.
A pilot and six passengers were killed in September 2003 when a helicopter slammed into a wall while maneuvering through Descent Canyon, east of the Grand Canyon West Airport. In a 2007 letter that made safety recommendations to air tour operators and the FAA, the NTSB cited unsafe flying procedures and pilot misjudgment as the probable cause.
The safety board said Sundance passengers and photographic and videotape evidence "indicated that it was not unusual for the accident pilot to fly the helicopter close to canyon walls and at bank angles, pitch attitudes and airspeeds." The company also received at least two written complaints from passengers previously about the pilot but did not discipline him.
In August 2009, the pilot of a Sundance tour helicopter returning from the Grand Canyon with six passengers on board was forced to land in the Lake Mead National Recreation Area after the controls indicated an electrical problem. No one was injured.
Sundance's website says, "All our helicopters are maintained with exacting precision and our pilots are trained then retrained with ongoing recertification in excess of FAA requirements."