OGDEN -- People packed the hallway of the Marshall White Center as they waited to find out what they could do about their breached security.
In March, hackers broke into a Utah Department of Health server and stole the Social Security numbers of up to 280,000 people statewide, as well as other less sensitive information from 500,000 others.
Since late July, department staff members have been touring the state from St. George to Logan in an effort to reach victims and give them one-on-one help if they want it.
Although the workshop for victims of the data breach was not scheduled to start until 4 p.m. at the Ogden center, many people came early and could not wait to discuss their case, staff said.
"People are anxious to take action," said Sheila Walsh-McDonald, the state data security ombudsman, who was on hand Wednesday evening for the three-hour workshop.
Staff answered any questions victims of the data breach had, checked to see if they were enrolled for one year of free credit monitoring -- courtesy of the state through the company Experian -- and walked them through enrollment if they weren't.
The workshop was the fourth stop of the department's statewide tour.
By the end of the day, the staff had met with 22 people. That turnout was the lowest number of people they had seen at one of these workshops, as staff reported that the previous three had an average of 31.
Still, that's 22 people who would not have had that personal meeting with the department, said Jill Oberndorfer, director of Utah Community Action Partnership, which helped organize the workshop.
One Ogden man, who was a victim of the breach and asked to not be named to protect his identity, was glad he came. He said the staff asked him questions he had not considered before, such as whether he might need another year of protection.
He said he has not felt any ill effects from the data breach, but his time at the session raised the concern in his mind that the hackers might use his personal information after the free year of credit monitoring runs out.
The possibility of another year of coverage is a common subject that Walsh-McDonald and the department staff is hearing from victims, and it's an issue Walsh-McDonald intends to bring back to the governor's office for consideration.
An Ogden woman, who also declined to be identified, appreciated the concern she felt from the staff for her situation. She has not seen any negative impact since the data breach either, but she walked away feeling like she knew how to go home, log on the computer and protect herself.
It only takes 10 minutes for victims to set up a free year of credit monitoring, Walsh-McDonald said.
Victims of the data breach should have received a letter explaining how to sign up, but if they did not, they can visit a website that the state set up, www.health.utah.gov/databreach, for the information.
Anyone interested in the credit monitoring must sign up by Aug. 31.
"Be smart. Be proactive. It's a very simple and easy process," Walsh-McDonald said.
Outside the tour, anyone can call a 24-hour secure hotline at 855-238-3339 or email the ombudsman office directly at firstname.lastname@example.org.
The tour's next stop is from 4 p.m. to 7 p.m. today at the North Davis Senior Activity Center, 42 S. State St., Clearfield.