PLEASANT VIEW — Council members put on hold a contract renewal with Econo Waste while they explore other options for garbage and recycling pickup in the city.
“It’s time to do local due diligence and check on some rates,” Mayor Doug Clifford said.
“They have been hauling our waste for 20 years,” said City Administrator Melinda Brimhall. She said the contract with Econo Waste was amended in 2008 to include recycling in the city, with Econo Waste providing the blue recycling cans.
“The clause states the city can renew the contract if they are happy with the service, which I think is the case,” Brimhall said.
She said the city has been happy with the service from Econo Waste, but it would be good practice to get other proposals for the same services.
“It will show our taxpayers there is not favoritism,” Brimhall said, adding that proposals can be brought back to the city council for a recommendation.
“If we go through that process, Econo Waste can submit a proposal,” Brimhall said. “We don’t want to eliminate Econo Waste, just make sure contracts and services are out there in the public.”
“If he is keeping his rates the same and it’s a satisfactory experience with no accidents and he performs a good job, I would be willing to renew as it is right now,” said Councilman Mel Marker. “It would save a lot of time and effort, in my opinion.”
“You have the option to go ahead and renew it, or the option to put it out for bids again,” Clifford said.
Councilman Toby Mileski asked how many other local providers there are.
Val Sanders, who owns Econo Waste was in the meeting and said there is also ACE from Salt Lake City.
“They have been really good to work with,” City Recorder Laurie Hellstrom said of Econo Waste. She said if there is any issue, such as a broken can, the company provides the new can.
“Any time we’ve had an issue, he’s been right there to take care of the problem,” Hellstrom said. “Once in a while there is a missing can, but that is very few and far between.”
“I’m a catch-all for complaints,” Brimhall said. “Val Sanders gave me the process of how complaints are dealt with. If we just renew the contract, I would like to do a little work on customer service, so it is a little more spelled out. In this era, people expect more instantaneous answers than they can get.”
Brimhall said she has screened maybe four complaints in the past year, and Econo Waste has been very good at helping to resolve them.
“I have no problem working with them at all,” she said.
Clifford said Econo Waste providing the cans to residents is a big asset the council should consider when making a decision for future waste and recycling services.
“What do you do with the cans? It’s tricky. (A new provider) would somehow have to come up with 4,000 cans,” Clifford said, and suggested that the can question should be included in any bid process.
The city intends to look into the cost from other providers for garbage and recycling service, and will include Econo Waste in the process.