listen, avoid defensiveness, make change

Thursday , March 06, 2014 - 10:50 AM

Randy Chatelain

Have you survived that stage in life called “Providing a car for your teenage daughter to drive”? I can vividly remember those challenging times when a daughter would come to me and say, “Dad, my car is making a funny noise.”

Oh, how I hated that feedback. It was going to cost me time and money, and often the frustration of trying to hear the “funny noise” with my impaired hearing. I just wanted to tell them to turn up the radio and hope the problem would magically go away.

It was hard for them, too. They didn’t want to cost me expensive repair bills or see me upset (it was hard for me to hide my facial expressions). On my worst days, I’d ask them “Why did you break it?” or “What on earth were you doing?”

This usually set the stage for a defensive protest and a delightful parental moment.

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