Boyer Hill Military Housing representatives will be conducting a town hall meeting April 12, 5:30 p.m. to 7:30 p.m. at the Base Theater.
"In that meeting we will be talking about our construction updates," said Dawn Sousa, BHMH assistant property manager. The Year 5 and Year 6 plan will be reviewed as well and it will be an opportunity for questions and concerns to be presented by residents.
"It's an opportunity to get correct information," Sousa said. "It's an opportunity to hear from the project owners, directly.
"It's also an opportunity to get an update on construction, specific to where their house sits, or will be impacted in the next 12 to 24 months," she added.
"We are in the last two years of construction and innovation. After that all the parks will be done," Sousa said. "Everything will be fully complete October 2011."
CEL Survey will be mailing out residential surveys to the residents.
"We need to hear from the residents (even if they have no complaints)," she said. "What do you like? What are you happy with? If there is anything bad about your new home, your neighborhood -- anything, we still want that feedback," she said. "We want to hear the good and the bad."
This helps direct future projects and help management as they look ahead to what's needed in the properties on the base, she reported .
"We need to know our areas of improvement, and we need to know what we're doing right," she said.
These surveys are done at every privatized base. If residents don't fill out the forms, Sousa said, management doesn't get an accurate picture.
The survey mailings will occur within a week of the town hall meeting in order to facilitate their return.
A grand prize giveaway of a 42-inch flat screen will be drawn from survey responses.
Residents will also be able to bring their sealed surveys to the town hall meeting and exchange it for their coupon for one free pizza.
"In the past, we've used those surveys to determine what our residents want to see," Sousa said, of improvements driven by that data. "They wanted to see improved 'tot lots.' They wanted more community friendly activities. The splash pad was a direct result of that (input). Our destination playgrounds that are coming also are based on what we heard our families want and from the surveys."
"In response to comments about the turnaround time involved in repairs, we've kept on more staff who used to be seasonal (hires) in order to help with that," she said.
Sousa announced plans to improve the e-mail database in order to send any improvement developments and a newsletter to residents.